faq

Reservations & General Policies

Q: Do I need to make a reservation?
A: No, reservations are not required but are highly encouraged, especially for holidays. We use Tock as our reservation system. https://www.exploretock.com/chef-point/


Q: Do you allow walk-ins?
A: Yes, walk-ins are welcome. During peak times, please expect a wait.


Q: Are large groups welcome, and do you offer group menus or packages?
A: Absolutely! Large groups are welcome, and we offer group menus and packages. Use our https://www.chefpointcafe.org/private-parties link to connect with our Catering Manager.


Q: What is your cancellation policy for reservations or event bookings?
A: Most reservations can be canceled through Tock. Event bookings have their own cancellation policies—please refer to the terms provided when booking.


Q: Do you have a dress code?
A: No, we do not have a dress code.


Q: Can I bring outside food or drinks for my event?
A: Cakes are allowed, but no other outside food or beverages are permitted.


Q: What is your policy on lost and found items?
A: If you have lost something, please call and ask for the Manager.

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