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faq

Reservations & General Policies

Q: Do I need to make a reservation?
A: No, reservations are not required but are highly encouraged, especially for holidays. We use Tock as our reservation system. https://www.exploretock.com/chef-point/


Q: Do you allow walk-ins?
A: Yes, walk-ins are welcome. During peak times, please expect a wait.


Q: Are large groups welcome, and do you offer group menus or packages?
A: Absolutely! Large groups are welcome, and we offer group menus and packages. Use our https://www.chefpointcafe.org/private-parties link to connect with our Catering Manager.


Q: What is your cancellation policy for reservations or event bookings?
A: Most reservations can be canceled through Tock. Event bookings have their own cancellation policies—please refer to the terms provided when booking.


Q: Do you have a dress code?
A: No, we do not have a dress code.


Q: Can I bring outside food or drinks for my event?
A: Cakes are allowed, but no other outside food or beverages are permitted.


Q: What is your policy on lost and found items?
A: If you have lost something, please call and ask for the Manager.

Catering & Delivery

Q: Do you deliver catering orders?
A: Yes, we deliver catering orders within the following radii:

     - 5 miles: $50

     - 10 miles: $75

     - 20 miles: $100

     - 30 miles: $150

     - 50 miles: $200 (maximum radius)


Q: Do you offer off-site catering services?
A: Yes, all catering orders are customized to meet your needs. We provide everything from simple drop-offs to full-service events like weddings and conventions.


Q: How do I place a catering order?
A: Use our https://www.chefpointcafe.org/catering to connect with our Catering Manager to customize your order.


Q: How can I reach someone for questions or reservations?
A: For more information, email Paula at Paula@chefpointcafe.org or visit our website's contact page.

Menu Options

Q: Do you offer a kid's menu?
A: Yes, we have a kid's menu available.


Q: Are there gluten-free options available?
A: Whatnots, Cioppino Soup, Grilled Atlantic Salmon, Grilled Chicken, Smoked Prime Rib, Oxtail 


Q: Do you have vegan options on your menu?
A: Yes! Our vegan options include:

     Brunch: Eggless Huevos Rancheros

     Lunch & Dinner: Veggie Soup, Veggie Sandwich, a customizable pasta, and veggies sub olive oil


Q: Do you offer vegetarian options?
A: Yes, we have a dedicated vegetarian section on our dinner menu. We also offer vegetarian options for brunch, lunch, and dinner.


Q: Can you accommodate guests with food allergies?
A: Yes, we can accommodate most allergies. Please notify us in advance when placing your order or reservation.


Q: Are your ingredients locally sourced or organic?
A: We use locally sourced and organic ingredients as much as possible.


Q: Can I customize my order?
A: Yes, we are happy to customize your order however you like.


Q: Do you have a happy hour?
A: Yes, happy hour runs from 3:00 PM to 6:00 PM, Monday through Friday. $1 off drafts, $7 cocktails, $5 flavored martinis, $2 off wines by the glass, and 30% off bottles of wine on Wednesdays.

Special Services & Seasonal Events

Q: Do you have seasonal menu items or specials?
A: Yes, we offer seasonal menu items, specials, and limited menus for all major holidays. Sign up for our email list to stay updated.


Q: Do you host special events (e.g., wine tastings, themed dinners, live music)?
A: Yes, we host events like wine tastings, themed dinners, and live music. Sign up for our email list for announcements.


Q: Are you open on holidays?
A: Yes, we are open most holidays. The only day we are closed is Christmas Day.


Q: Do you offer private cooking classes or chef experiences?
A: Yes, we offer private cooking classes and chef experiences. Use the private parties link to connect with our Bookings Manager for more information.

Additional Amenities

Q: Do you have wheelchair-accessible seating and restrooms?
A: Yes, all seating and restrooms are wheelchair-accessible. The entire restaurant is on one floor with no steps.


Q: Is parking available, and is it free?
A: Yes, we have a large parking lot, and all parking is free.


Q: Do you have high chairs or booster seats for children?
A: Yes, high chairs are available for children.


Q: Do you offer Wi-Fi for guests?
A: Yes, we offer free Wi-Fi.


Q: Are pets allowed on the patio?
A: Yes, dogs are allowed on the patio.

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